Mara Sands Water Treatment

Mara Sands Water Treatment

Mara Sands Water Treatment Plant

MSR Solutions accepted the task of designing a water treatment system for a 19-home vacation strata next to Mara Lake. Mara Sands water treatment gets its water from a groundwater well that provides water to the strata. It was found to be susceptible to contamination from surface water.

MSR Solutions completed a detailed design of a treatment system and applied for a construction permit from Interior Health. We have all of the required permits and approvals to construct the treatment system and secured trades and equipment. Construction activities on the water treatment and distribution system were initiated and monitored by MSR Solutions.

Everyone involved at MSR Solutions pulled together as a team and overcame many obstacles. It was a pleasure working with this client and we hope to work with them again in the future. Here is an email we received from our client.

It been has a long four years, but the Mara Sands Water Treatment Project is nearing completion.  As we were preparing our “close-out report” to be delivered at our Annual General Meeting tomorrow, we reflected multiple times about how lucky we were in connecting with MSR Solutions.

In addition to your firm’s technical strength — which became evident very early on in our relationship with you — we’ve been struck by a number of other outstanding qualities:

1) Customer communications

We’ve had a number of your staff who have been “on point” for our file. We’ve been consistently impressed with every one of our contact’s listening skills, and their ability to translate our needs and concerns into helpful strategies that have been clearly and concisely communicated.

2) Regulator management

Particularly during the review of our application by Interior Health, we were very impressed with our contact’s responsiveness and the respectfulness they demonstrated in their communications with the regulator.

3) Change management

Even though we had several contacts over the four years, we never felt any burden in terms of bringing a new contact up to speed on our file. You’ve obviously mastered the ability to transfer “institutional knowledge” from one project manager to the next.

4) Resiliency

Particularly during project construction, your staff’s resiliency was evident. As you know, we had a number of problems during trenching, which had regrettable impacts on project schedule. We could guess that this delay created difficulties for your firm with respect to other jobs. Despite this, your staff continued to serve us with the professionalism, courtesy and responsiveness we’d come to expect.

Those are the “big four” and we could list many more. The bottom line is MSR Solutions provided outstanding service throughout all phases of our project, and we’re proud to have been associated with them.

We are also thrilled with Kevin Fokkens, the project manager assigned to our file over the last year. Kevin was an absolute delight to deal with, and is a poster-example of all the qualities we highlighted above. It is clear that he will have a fine career in front of him.

Ken McGregor, PEng and Sue McGregor, PEng, APEGA Lifetime Members

Port Browning Marina Resort

Port Browning Marina Resort

The Port Browning Marina Resort is located on North Pender Island in British Columbia. It includes a restaurant, marina, and campground. The water source for the facility is a small, upland pond about 1 km uphill. The water in the pond contains moderate levels of iron, manganese and tannins. All of these present an aesthetic challenge.

MSR Solutions used a series of media filters, tannin filtration and greensand. Treatment consisted of a series of media filters, oxidation of the metals with permanganate, ultraviolet disinfection, and chlorination. We achieved high water clarity prior to disinfection using UV light.

The water treatment process at Port Browning Marina Resort operates  day and night to supply an appropriately sized reservoir. This reservoir is maintained at a minimal chlorine residual. This ensures clear, clean water throughout the resort.

MSR Solutions facilitated system upgrades, and continues to work with the resort to provide ongoing operational support.





Village Point Improvement District Water Treatment

Village Point Improvement District (VPID) operates a water system serving 277 lots on Mayne Island.

MSR Solutions provided VPID design solutions for system upgrades to meet the current regulatory requirements. MSR Solutions reviewed the water quality from the various wells, including historical values and recommended a pressure filtration system by WesTech to meet the Canadian Water Quality Guidelines for metals. In addition, UV disinfection and chlorination system with automatic adjustment was provided to meet the microbiological requirements.

The Village Point Improvement District system is currently commissioned and in operation.

Cottages on Osoyoos Lake, Oliver, BC

Cottages on Osoyoos Lake, Oliver, BC

Cottages on Osoyoos Lake is a 300-home residential development on Osoyoos Lake.

We were retained to design a water treatment plant and wastewater treatment plant co-housed in a single treatment building and obtained approval from Aboriginal Affairs and Northern Development Canada (AANDC). Wastewater works include screening, equalization, chemical nutrient removal and flat plate membranes from WesTech Engineering. Discharge is to rapid infiltration basins and subsurface drip irrigation. We provided construction oversight and commissioning support.

We continue to provide ongoing operation support.

See our Wastewater Treatment Services page for more information on what MSR Solutions can do for you.

Port Renfrew CRD – Water System Upgrades

Port Renfrew CRD – Water System Upgrades

An ongoing project to upgrade the capacity of the water system in Port Renfrew, BC to allow for continued growth within the community.

The first phase of the Port Renfrew project involved upgrading the well pump, booster pumps and the associated piping and controls in order to increase the water supply available to the town. The second phase will involve upgrades to the town’s storage capacity by adding a second reservoir, providing increased water supply for fire protection and emergency storage.


Elkington Forest

Elkington Forest

Elkington Forest is a development located near Shawnigan Lake on Vancouver Island.

It is a phased development with the ultimate plan for 97 homes and 15 businesses to be constructed within a managed forest property. MSR Solutions provided design and construction inspection services for the first phase of the development. This included the access road to the development and servicing of the first 18 lots as per Ministry of Transportation and Infrastructure standards.

In commissioning phase for the water and wastewater treatment plants.

Elkington Septic Field Mounds